Terms of Service

Terms of Service for WheelWisely

Welcome to WheelWisely. These Terms of Service ("Terms") govern your use of our website located at [YOUR_DOMAIN] and the services provided by [COMPANY_NAME](Company number [COMPANY_NUMBER]).

By accessing or using WheelWisely, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the service.

1. Service Description

WheelWisely is an AI-powered vehicle information service that provides:

  • MOT history and status checks
  • Vehicle tax information
  • ULEZ (Ultra Low Emission Zone) compliance checks
  • Known vehicle issues and reliability information
  • AI-generated buying guides and recommendations

Our service aggregates data from official UK government sources (DVLA) and other publicly available information to generate comprehensive vehicle reports.

2. Acceptable Use

You agree to use WheelWisely only for lawful purposes. You must not:

  • Use the service to violate any applicable laws or regulations
  • Attempt to gain unauthorized access to our systems or networks
  • Use automated systems (bots, scrapers) to access the service without permission
  • Submit false, misleading, or fraudulent information
  • Interfere with or disrupt the service or servers
  • Use the service to harass, abuse, or harm others
  • Resell or redistribute our reports without authorization
  • Reverse engineer or attempt to extract our source code

3. User Accounts

To access certain features of WheelWisely, you may be required to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information is accurate and up-to-date

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Rate Limits

To ensure fair usage and service availability, we implement rate limits:

  • 10 requests per minute per user
  • 100 requests per hour per user

Exceeding these limits may result in temporary service restrictions. Contact us if you require higher limits for legitimate business purposes.

5. Data Accuracy and Disclaimers

IMPORTANT: WheelWisely provides information for guidance purposes only.

  • Data Sources: We obtain data from DVLA and other third-party sources. While we strive for accuracy, we cannot guarantee that all information is current, complete, or error-free.
  • AI-Generated Content: Our buying guides and analysis are generated using AI models. These are opinions and recommendations, not professional advice.
  • Not a Substitute: Our reports do not replace professional vehicle inspections, HPI checks, or legal advice.
  • No Warranty: We provide the service "as is" without warranties of any kind, express or implied.
  • Verify Information: Always verify critical information through official sources before making purchasing decisions.

6. Limitations Not Covered

WheelWisely reports do NOT include:

  • Outstanding finance checks
  • Stolen vehicle status
  • Insurance write-off history (Cat S, Cat N, etc.)
  • Mileage verification or clocking checks
  • Number plate change history
  • Previous ownership details

For comprehensive vehicle history, we recommend obtaining an HPI check or similar service.

7. Limitation of Liability

To the maximum extent permitted by law, [COMPANY_NAME] shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages arising from vehicle purchases based on our reports
  • Errors or omissions in the data provided
  • Service interruptions or unavailability
  • Third-party actions or data breaches

Our total liability shall not exceed the amount you paid for the service in the preceding 12 months.

8. Intellectual Property

All content, features, and functionality of WheelWisely, including but not limited to:

  • Text, graphics, logos, and images
  • Software and source code
  • AI models and algorithms
  • Report formats and designs

are owned by [COMPANY_NAME] and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, or create derivative works without our express written permission.

9. User-Generated Content

When you submit feedback, ratings, or comments:

  • You grant us a non-exclusive, worldwide license to use, display, and analyze your content
  • You confirm that your content does not violate any third-party rights
  • You agree not to submit defamatory, offensive, or illegal content
  • We reserve the right to remove any content at our discretion

10. Third-Party Links

WheelWisely may contain links to third-party websites (e.g., official DVLA MOT checker). We are not responsible for the content, privacy policies, or practices of these sites. Use them at your own risk.

11. Service Modifications

We reserve the right to:

  • Modify or discontinue the service at any time
  • Change pricing or introduce new fees with notice
  • Update these Terms (changes effective upon posting)
  • Restrict access to certain features or users

Continued use of the service after changes constitutes acceptance of the new Terms.

12. Termination

We may terminate or suspend your access immediately, without prior notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Abuse of the service or other users
  • Non-payment of fees (if applicable)

Upon termination, your right to use the service will cease immediately.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: [CONTACT_EMAIL]
  • Address: [COMPANY_ADDRESS]

Last updated: 2 March 2026