Legal
Privacy policy
This launch draft explains the information WheelWisely uses to provide and secure the service. It must receive business or legal approval before launch. Last updated 5 August 2026.
Information we use
We process account details supplied through our authentication provider, vehicle registrations and preferences you submit, generated report data, support correspondence, and limited technical logs such as timestamps, device information and network identifiers.
Why we use it
We use this information to authenticate users, provide requested reports, operate and secure the service, respond to support requests, prevent abuse and comply with legal obligations. Our lawful bases may include performance of a contract, legitimate interests, consent and legal obligation.
Who receives it
Information is shared only as needed with infrastructure, authentication, vehicle-data and AI service providers acting for WheelWisely, or when law requires it. Vehicle reports are not sold to dealers or sellers. Providers may process information outside the UK under appropriate safeguards.
Retention and security
We retain information only for as long as it is needed for the purposes above, dispute handling and legal requirements. Contact-form messages are delivered by email and are not written to the application database. Access controls, encryption and operational logging are used to protect service data, but no online system can be guaranteed completely secure.
Your rights
Depending on the circumstances, UK data-protection law may give you rights to access, correct, erase, restrict or object to processing, and to receive a portable copy. You may also complain to the Information Commissioner’s Office.
Contact
Send privacy questions or rights requests to info@wheelwisely.com. Identity verification may be required before fulfilling a request.